March 18, 2015 — After being accused of selling Chinese laminate flooring with toxic levels of formaldehyde, Lumber Liquidators is offering customers a free test kit and may consider paying to replace floors that fail the test.
More than 3,000 of the kits have already been sent out, according to NBC News. They are the same ones that detected toxic levels of formaldehyde in FEMA trailers.
Customers who have laminate floors from Lumber Liquidators can see if they qualify for a free test kit by visiting the website http://www.lumberliquidators.com/ll/testkit and filing out a questionnaire.
For eligible customers, the test kit will be sent out through USPS Priority Mail with same-day shipping. Each kit will include instructions and a plastic disk tester. The plastic disk should be placed at least four feet above an open area of floor and remain there for 24-48 hours. After it is analyzed by an independent lab, test results will be emailed within 7-10 days.
Floors that fail the test will likely need to undergo further testing, such as particle counts, “thermography,” and testing other materials in the home that could be emitting formaldehyde, such as kitchen cabinets.
Lumber Liquidators CEO Robert Lynch said the company anticipates paying $3,000-4,000 to replace floors with toxic levels of formaldehyde, and said:
“Once a full analysis of a home’s air quality is completed and, if the customer is still not satisfied, we will consider a reinstallation.”