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WEN Class Action Lawsuit

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Over 200 women have joined class action lawsuits against the makers of WEN Hair Care products after experiencing significant hair loss. Hair loss may continue for weeks after stopping WEN. Unfortunately, many of the victims were children.

Chaz Dean Offers $25 Million WEN Class Action Settlement

August 15, 2016 — Consumers who went bald after using WEN Cleansing Conditioner could be eligible for up to $20,000 as part of a proposed $25 million class action lawsuit settlement. It would also provide $25 cash to everyone who bought WEN. Chaz Dean and the makers of WEN are accused of ignoring over 21,000 complaints and continuing to sell a product that was known to cause baldness.

FDA Investigates WEN Hair Loss

July 2016 — The FDA is investigating reports of hair loss, hair breakage, balding, itching, and rash associated with the use of WEN Cleansing Conditioner by Chaz Dean. The agency has received 127 adverse event reports. Another 21,000 complaints have been sent to Chaz Dean and Guthy-Renker. Click here to read more.

Overview

WEN has been linked to hundreds of cases of severe hair loss. Baldness is physically disfiguring and emotionally stressful. It can take years for the hair to grow back. Sometimes it never does.

No one knows why so many cases of hair loss have been linked to WEN products. However, many of the complaints are linked to one product — WEN Cleansing Conditioner, a “5-in-1” product that claims to replace shampoo, conditioner, deep conditioner, detangler, and leave-in-conditioner.

Lawyers in Texas who filed a lawsuit (PDF) in March 2015 now represent more than 200 women in 40 different states. One attorney told CBS DFW that the problem is not an ingredient, but the product itself:

“It contains virtually no cleanser. It’s like using lotion to wash your hair, so instead of removing the product, when you rinse it off, it just becomes impacted in your hair follicle.”

WEN Class Action Lawsuits

In July 2014, a class action (PDF) was filed in federal court in California by Amy Friedman, a woman who lost up to one-third of her hair after using WEN Cleansing Conditioner in “Sweet Almond Mint” for only two weeks. Friedman says the hair loss continued for three weeks after she stopped using the product. In an attempt to regrow her hair and hide the damage, Friedman says she spent money on vitamins and hair extensions.

What is the problem?

  • Significant hair loss
  • Baldness
  • Thinning hair
  • Hair discoloration
  • Visible bald spots
  • Hair breakage
  • Scalp irritation
  • Rash

 

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