Zoox is a self-driving robotaxi that has been in several accidents in Las Vegas and San Francisco, which raises safety concerns and legal issues in Zoox accident lawsuits.
What You Can Do & How We Can Help
The Schmidt Firm, PLLC is currently accepting Zoox Robotaxi injury cases in all 50 states. If you were injured by a self-driving car accident, you should contact our lawyers immediately for a free case consultation. Please use the form below to contact our Self-Driving Car Accident Litigation Group or call toll free 24 hours a day at (866) 920-0753.
UPDATE: Zoox Launches Public Taxi Service on Las Vegas Strip
In September 2025, Zoox officially launched a public ride-hailing service on the Las Vegas Strip. The company will initially offer free rides, and then begin charging fees.
What is Zoox?
Zoox is an Amazon-owned company that is developing a fleet of self-driving vehicles, including fully-driverless robotaxis that have no driver, as well as autonomous all-wheel drive SUVs.
Fully-Autonomous Zoox Robotaxis Have No Driver
Zoox robotaxis are purpose-built to carry only passengers. They are fully-driverless electric vehicles, with seats for four passengers — and no driver’s seat, steering wheel, pedals, mirrors, or manual controls.
Are Zoox Robotaxis Really Safe?
Zoox has not yet launched a commercial robotaxi service to the public, but testing is underway on public roads in California, Texas, Nevada, Georgia, Florida. These early tests have resulted in several accidents.
Zoox Accident With E-Scooter Raises Safety Concerns
On May 8, 2025, a person riding an e-scooter hit a Zoox robotaxi that slowed down to make a low-speed turn. The person on the e-scooter fell to the ground directly next to the Zoox with minor injuries — but the Zoox did not stop, which raises serious safety concerns. It could have run over the person, or dragged them down the street. Fortunately it did not, but the situation is eerily similar to a Cruise Robotaxi that hit a pedestrian and dragged her 20 feet.
May 2025: Zoox Recall Robotaxis After Las Vegas Accidents
On April 8, 2025, Zoox paused robotaxi testing after a Zoox accident in Las Vegas. There was minor damage and no injuries. Zoox resumed testing after issuing a recall to fix a software defect that could inaccurately predict other vehicles’ movements, Zoox explained.
March 2025: Zoox Issues Recall After Rear-End Collisions
Federal safety officials have investigated reports of Zoox accidents for rear-end collisions after the self-driving vehicle suddenly hit its brakes and stopped unexpectedly, causing other drivers to run into the back of the self-driving Zoox vehicle.
In March 2025, Zoox recalled 258 vehicles after 2 reports of motorcyclists who ran into the back of a Zoox Toyota Highlander that unexpectedly hit its brakes, resulting in a rear-end collision.
Zoox explained that the self-driving vehicles “may have reacted over-cautiously and braked unnecessarily hard,” or that the software “incorrectly anticipated a collision and braked unnecessarily hard.”
Zoox Robotaxis Exempted From Old Safety Standards
In August 2025, Zoox received the first-ever robotaxi exemption for fully-autonomous vehicles on U.S. roads that do not meet traditional Federal Motor Vehicle Safety Standards, because they are fully-driverless and do not need traditional safety features, according to the U.S. National Highway Transportation Safety Administration (NHTSA).
When Did Zoox Start Offering Rides?
Zoox began testing self-driving vehicles near their headquarters in the San Francisco Bay Area in 2017, and began given rides to employees in February 2023 at speeds up to 35 mph.
Zoox Robotaxis vs. Self-Driving SUVs
Zoox has a fleet of self-driving vehicles under development, including:
- Zoox Robotaxis — Fully-driverless electric vehicles that are purpose-built from the ground up, with only passenger seats, and no steering wheel or pedals
- Zoox SUVs — Toyota Highlanders retrofitted with Zoox’s Automated Driving System (ADS), and a human “safety driver” at the wheel
Where Is Zoox Testing Self-Driving Vehicles?
Zoox is testing self-driving vehicles in at least 7 cities, including:
- Austin, TX
- Atlanta, GA
- Los Angeles, CA
- San Francisco Bay Area, CA
- Las Vegas, NV — Zoox robotaxis offering free rides to the public on the Las Vegas Strip
- Miami, FL
- Seattle, WA — Zoox vehicles are all-wheel drive Toyota Highlanders with self-driving technology and a “safety driver” behind the wheel to take over if needed
Zoox Accident Lawsuits
Zoox is a unique type of vehicle, and there are unique legal issues with Zoox accident lawsuits for injuries, deaths, or property damage. Unlike a typical car accident lawsuit, Zoox accidents may involve defective technology or software systems rather than human error.
There may also be other issues in a Zoox accident, including poorly-maintained vehicles, faulty tires, sensors not working, failure to pause robotaxi service during periods of unreasonable risk, or other issues.
How Can a Lawsuit Help?
Innocent people who are injured by Zoox robotaxis may be able to file a lawsuit and seek justice. Lawsuits for self-driving car accidents will typically seek a payout for the victim’s physical injury, pain and suffering, medical bills, lost income, wrongful death, and more.
Do I Have a Zoox Accident Lawsuit?
The Schmidt Firm, PLLC is currently accepting Zoox Robotaxi injury cases in all 50 states. If you were injured by a self-driving car accident, you should contact our lawyers immediately for a free case consultation. Please use the form below to contact our Self-Driving Car Accident Litigation Group or call toll free 24 hours a day at (866) 920-0753.
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