About 1,000 Giantex and Costway portable steam saunas after at least 9 people were burned by the unit’s steam diffuser, including 1 person who suffered a 2nd-degree burn.
What You Can Do & How We Can Help
The Schmidt Firm, PLLC is currently accepting Giantex Portable Steam Sauna injury cases in all 50 states. If you or somebody you know was burned by a portable steam sauna that was recalled, you should contact our lawyers immediately for a free case consultation. Please use the form below to contact our Product Recall Litigation Group or call toll free 24 hours a day at (866) 920-0753.
Quick Facts About the Giantex Steam Sauna Recall
- Recalled by: Giantex Inc., of Ontario, California
- Product: Giantex and Costway 2-liter and 3-liter Portable Steam Saunas
- Recall date: May 28, 2026
- Units affected: About 1,000
- Hazard: Steam diffuser can be positioned too close to the user’s body, allowing hot steam to contact the skin
- Injuries reported: 9 reports of burns to extremities, including 1 second-degree burn
- What to do: Stop using the sauna immediately and contact Giantex for a full refund
- Official source: CPSC Recall 26-506
Giantex Steam Saunas Recalled After 9 Burn Reports
In May 2026, Giantex Inc. recalled about 1,000 Giantex® and Costway® 2-liter and 3-liter portable steam saunas due to a risk of serious burn injuries.
The problem is that the steam sauna’s diffuser can be positioned too close to a consumer’s body. The steam diffuser is boiling-hot, and a user may suffer serious burn injuries if they come into contact with the diffuser when it is inside the enclosure.
What is the Safety Hazard?
On its website, Giantex warned that the steam diffuser has no fixed position in the enclosure, so users may not be able to see where it is and avoid touching it because their head is outside the enclosure.
The saunas were manufactured in China and distributed by Giantex Inc., of Ontario, California. They were sold online at Amazon and Walmart from January 2023 through December 2025 for between $68 and $100.
Why Are People Being Burned?
The steam diffuser in the enclosure may come into direct contact with the user’s body during use, which may result in burn injuries. The sauna is designed so the person sits in the sauna enclosure with their head sticking out through an opening at the top.
Giantex describes the defect on its own website:
“The Subject Steam Sauna Products may have a design defect that places the boiling hot steam diffuser close to the consumer’s extremities, posing a burn hazard to consumers. The steam diffuser has no fixed position inside the enclosure and can be placed close to user’s extremities. Users are also unable to visually locate and avoid contact with the steam diffuser because their head is outside the enclosure.”
How Many Burn Injuries Were Reported?
Giantex has received 9 reports of incidents involving the recalled saunas where consumers reported burns to their extremities, and 1 incident of a 2nd-degree burn. Reported injuries include:
- Burns to the extremities (arms, legs, hands, and feet)
- One reported second-degree burn
A 2nd-degree burn can be serious. According to Cleveland Clinic, it damages both the outer layer of skin (epidermis) and the second layer underneath (dermis), and often produces blisters, intense pain, and lasting skin discoloration.
Emergency medical attention may be necessary for 2nd-degree burns larger than 2 inches across the hands, face, feet, or major joints, according to the Mayo Clinic.
How To Identify Recalled Giantex and Costway Portable Steam Saunas
The recall covers Giantex and Costway branded portable steam saunas. These products were sold as a set that also includes a folding chair, foot roller, felt mat, and remote control. The portable saunas have a steam unit that connects to an enclosure via tubing.
The enclosures were sold in black, copper, beige, blue, green, and pink. The name “Giantex” or “Costway” is imprinted on the front of the enclosure. The model numbers and SKUs are printed on the item packaging.
The recalled model numbers and SKUs include:
- BA7635US-BK (SKU: GT7635US-BABK)
- BA7635US-CF (SKU: GT7635US-BACF)
- BA7635US-GR (SKU: GT7635US-GR-BA)
- BA7635US-NY (SKU: GT7635US-BANY)
- BA7733US-BK (SKU: GT7733US-BK-AB)
- BA7733US-CF (SKU: GT7733US-CF-AB)
- BA7733US-GR (SKU: GT7733US-GR-AB)
- BA7733US-PI (SKU: GT7733US-PI-AB)
- BA7579US-BK (SKU: GT7579US-BK-BA)
- BA7579US-CF (SKU: GT7579US-CF-BA)
- BA7579US-GR (SKU: GT7579US-GR-BA)
Where Were They Sold?
They were sold online at Amazon and Walmart from January 2023 through December 2025 for $68 to $100.
What Should I Do?
According to the CPSC, consumers should stop using the portable steam sauna immediately and contact Giantex for a full refund.
To get a refund, consumers will need to destroy the sauna by cutting the cord to the steam unit after unplugging it, and submit a photograph by email to support@giantex.com or online at Giantex’s product recall notice page.
Consumers can also reach Giantex by phone at 844-242-1885. For more information, visit the CPSC recall notice.
Do I Have a Giantex Portable Steam Sauna Lawsuit?
The Schmidt Firm, PLLC is currently accepting Giantex Portable Steam Sauna injury cases in all 50 states. If you or somebody you know was burned by a portable steam sauna that was recalled, you should contact our lawyers immediately for a free case consultation. Please use the form below to contact our Product Recall Litigation Group or call toll free 24 hours a day at (866) 920-0753.
Attention Lawyers: We consider a referral from another law firm to be one of the greatest compliments. If your firm is interested in referring us a case or for us to send you a list of previous award judgments and/or average referral fees, please visit the Lawyer Referral section of our website.
The Schmidt Firm, PLLC has been recognized as one of the nation’s leading plaintiffs' law firms and handles cases in all 50 states. We are very proud of our legal achievements, but equally self-respecting of our firm's reputation for providing personal attention to each and every client we represent.
