Safety officials are warning consumers to stop using Ridstar Q20 and Q20 Pro e-bikes after reports of 11 fires, 1 burn injury, 5 smoke inhalation injuries, and over $40,000 in property damage.
What You Can Do & How We Can Help
The Schmidt Firm, PLLC is currently accepting e-bike fire injury cases in all 50 states. If you were injured or burned when a Ridstar Q20 or Q20 Pro E-Bike caught on fire, you should contact our lawyers immediately for a free case consultation. Please use the form below to contact our Product Recall Litigation Group or call toll free 24 hours a day at (866) 920-0753.
CPSC Warns Consumers to Stop Using Ridstar E-Bikes
On March 19, 2026, the CPSC issued a formal warning to stop using Ridstar Q20 and Q20 Pro e-bikes due to a serious fire hazard.
Instead of a standard recall, the CPSC took the proactive approach of issuing a warning because the manufacturer, Huizhou Xingqishi Sporting Goods Co., Ltd. of China, refused to agree to an acceptable recall. This leaves consumers without a refund or other remedy.
What is the Problem?
The lithium-ion batteries and wiring in Ridstar Q20 and Q20 Pro e-bikes can ignite and catch on fire, which poses a serious risk of injury and death to riders and bystanders, according to the U.S. Consumer Product Safety Commission (CPSC).
The CPSC said it has documented 11 fires linked to these e-bikes, and warned:
“The e-bikes’ batteries and wires can ignite, posing a fire hazard to consumers. CPSC is aware of 11 reports of fire, including one burn injury, five reports of smoke inhalation, and two reports of property damage totaling over $40,000.”
How Many People Were Injured?
At least one person was burned, and there were 5 reports of people who suffered smoke inhalation injuries. In the warning, the CPSC said it is aware of the following incidents linked to Ridstar Q20 and Q20 Pro e-bikes:
- 11 fires reported
- 1 burn injury
- 5 cases of smoke inhalation
- 2 incidents of property damage totaling more than $40,000
How to Identify Affected E-Bikes
Safety officials are urging consumers to immediately stop using Ridstar Q20 e-bikes with the following information:
- Brand: Ridstar (printed directly on the battery)
- Models: Q20 and Q20 Pro (model number may appear on the original purchase receipt)
- Color: Black
- Where sold: Amazon.com, Walmart.com, and Ridstar.net
- Manufactured by: Huizhou Xingqishi Sporting Goods Co., Ltd., China
What Should I Do?
The CPSC urges all owners of Ridstar Q20 and Q20 Pro e-bikes to stop using the e-bike and remove the battery. You should dispose of the battery following local laws for hazardous waste. Do NOT put the battery in your household trash or a dumpster. You can also report any incidents at SaferProducts.gov or call the CPSC Hotline at 800-638-2772.
Can I Get a Refund?
No. Because no recall has been issued, there is currently no refund or replacement program. However, consumers who were injured or suffered property damage may have legal options against the manufacturer or the retailers who sold a hazardous product.
Do I Have a Ridstar E-Bike Lawsuit?
The Schmidt Firm, PLLC is currently accepting e-bike fire injury cases in all 50 states. If you were injured or burned when a Ridstar Q20 or Q20 Pro E-Bike caught on fire, you should contact our lawyers immediately for a free case consultation. Please use the form below to contact our Product Recall Litigation Group or call toll free 24 hours a day at (866) 920-0753.
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